Shipping & Delivery Policy

The company shall exercise all possible measures to ensure that any product booked on the platform is delivered within seven (7) to fifteen (15) working days from date of booking of order on the platform for COD orders and subject to successful realization of payment made against the said Order for pre-paid orders and availability of the product(s). However, user understands and confirms that the company shall not be held responsible for any delay in shipment of product due to circumstances beyond the control of the company, provided, the company takes all required and necessary steps to ensure shipment of the product within above mentioned timelines.

Free shipping charges are decided at the sole discretion of the company and informed to the user from time to time through the platform.

In case user books order of multiple products in one transaction, the company would endeavor to ship all products together. However, this may not always be possible due to product characteristics and/or logistics issues. If user purchases multiple products in single transaction, then all the products would be shipped to a single shipping address given by user. If user wishes to ship products to different addresses, then user should book separate orders based on delivery addresses.

In case of return of the products delivered vide third party shipment service and as per their terms and conditions.

Returns of products is approved only when if it satisfies the return policy of the company and company’s conditions.

The products once accepted by the user on delivery, the company shall not be responsible for any breakage of the products and the user shall not be eligible to make such claims.

In case of return of the products, the money shall be refunded to the users account depending on the mode of payment selected by the user while purchasing the product. It is expressly provided that the company shall not refund any amount in cash.

Express shipping service will be available on request and subject to terms and conditions of the third party delivery partner.

PLACING A PAY-ON-DELIVERY (POD) ORDER/COD

The company reserves the right to decide whether any product and/or services listed on its platform is eligible for POD/COD in its sole discretion.

Users will be required to make payment by cash or card to our courier partner, only at the time of delivery of their order.